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Company Name: Provident Metals
Owners: Owned by NTR
BBB Rating: A
BCA Rating: n/a
Trustlink Star Rating: n/a
RipOffReport: http://www.ripoffreport.com/r/Provident-Metals/Lavon-Texas-75166/Provident-Metals-Fraudulent-Business-Practices-Lavon-Texas-923659 – 8/7/2012- “I sent 3 payments by certified mail. They say that they only received last order. They will not send my last order or the others. I had to pay $15 to cancel money orders and they tried to charge me some lost market value fee. YOU lost my payment!! I believe that they routinely loose payments in order to charge fees for nothing. You place and order and pay for it. Then they say they didn’t receive the payment and charge you a fee. You can’t resend the payment because they have to be post marked by one day in which you made the payment. They get $35 administration fee per order “loss” market value for simply throwing your payment away. Helluva Scam”
http://www.ripoffreport.com/r/Provident-Metals/internet/Provident-Metals-screens-customer-reviews-Internet-913614 – 7/17/2012- “I filled out a customer review a couple months ago after receiving some items I bought from Provident Metals. I wanted to give them 3 stars out of 5 stars. I noticed today on there website that my review wasn’t on there, only reviews where customers gave 5 stars about a product.”
34 complaints with BBB.
2/28/2014 Complaint on BBB: “Failure to deliver when promised and failure to respond to emails requesting status. Provident Metal had failed to ship my 5,000 Dolar order withinn the 10 days of receipt of funds. It now has been sixteen days since they have received my money as still have not shipped. They have also failed to respond to 4 emails over the past 5 days as to why they have not shipped my order.”
10/23/2013 Complaint on BBB: “This company they LIED customer …!!! Everybody be careful…”